Company Overview: Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We specialize in capturing data where automation cannot fully replace human observation. Our teams operate across Europe, North
Purpose of Position The CX Enablement & Communication Quality Specialist serves as a coach, culture ambassador, and enablement partner, inspiring excellence in every customer interaction and ensuring that the organization’s knowledge and training assets remain accurate,
Purpose of Position The Customer Communication Quality Specialist serves as a coach, culture ambassador, and enablement partner, inspiring excellence in every customer interaction and ensuring that the organization’s knowledge and training assets remain accurate, usable, and