We are looking for a Senior Director of Platform Engineering to lead the strategy, architecture, execution, and organizational development of our Platform Engineering function. This role is accountable for the foundational capabilities that enable engineering teams
Talkdesk is seeking a detail-oriented and highly organized Incident & Platform Operations Commander to support incident management, cross-functional engineering initiatives, and operational governance across our technical organization. This role will be responsible for managing incident documentation
Responsibilities: Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirements Engage with clients to architect solutions that best meet needs including offering best practice recommendations, on-the-fly solution